How to make a return

You can return the product in exchange for a shopping voucher, a different product or a direct refund with the original payment method. Returned items must still have the label, must be returned in the original packaging and must not show visible signs of wear or use.

These are the options for returning the goods:
In Bijondo stores 

Bring the order and the purchase receipt in paper or electronic format to any of the Bijondo stores.

At a collection point

A label will be sent to you so that you can bring the items you wish to return to the post office or depending on your country, the order will be directly picked up at your house.

For any information contact us at or contact us in real time through the chat on the site, by clicking on the green rectangle at the bottom right of the screen.

Questo sito fa uso di cookie per migliorare l’esperienza di navigazione degli utenti.